These Terms of Service form a binding agreement between you and T3Pixel (“we”, “us”). They govern your access to and use of Cloudboard360, Maps API, Distance Matrix and related services (“Services”).

By using the Services, you agree to these Terms.

1. Definitions

“Services” means Cloudboard360, APIs and related tools we provide.
“Site” means any website, app or interface we operate.
“Subscription” means your paid access plan.
“User” means any person or organisation using the Services.
“Content” means all text, code, media and data provided through the Services.

2. Eligibility

You must be at least 13 years old to use the Services.
If you are under 18, you must have permission from a parent or guardian.

You confirm that:

• your information is accurate
• you have authority to agree to these Terms
• you will follow all applicable laws

3. Account Registration

Some features require an account.

You must:

• keep login details secure
• accept responsibility for activity under your account
• update details when they change

We may suspend or remove accounts that breach these Terms.

4. Licence and Access

We grant you a limited, non-exclusive, non-transferable licence to use the Services under your Subscription.

You may not:

• resell or redistribute the Services
• copy or reverse engineer the platform
• use automated scraping tools without permission
• bypass security or usage limits

5. Acceptable Use

You agree not to:

• misuse or disrupt the Services
• attempt unauthorised access
• introduce harmful code or malware
• impersonate others
• use the Services for illegal activity
• overload or interfere with system performance

We may restrict access if we detect misuse.

6. API Use and Limits

Use of APIs is subject to fair use and technical limits.

We may:

• set rate limits
• suspend access for excessive usage
• change limits where needed to maintain stability

You must not attempt to bypass these controls.

7. Subscription, Billing and Renewal

Subscriptions renew automatically each month.

You authorise us to charge your payment method at each renewal.

We may:

• update pricing
• suspend access if payment fails
• restrict features for overdue accounts

You remain responsible for all charges during your active Subscription period.

8. Cancellation and Termination

You may cancel your Subscription by contacting support at [email protected].

Cancellation requires 9 months notice. Access continues during this period.

We may terminate your access if:

• you breach these Terms
• payment is not received
• we decide to discontinue the Service

No refunds are provided for unused time.

9. Intellectual Property

All rights in the Services belong to T3Pixel or our licensors.

You may only use the Content for internal or personal use under your Subscription.

You may not:

• copy or reproduce Content
• distribute or sell Content
• remove ownership notices

10. User Data

You retain ownership of your data.

You grant us permission to:

• store and process data to run the Services
• use data to improve system performance

You are responsible for backing up your own data.

We are not liable for data loss.

11. Privacy

We process personal data under our Privacy Policy:
https://t3pixel.com/privacy-policy

By using the Services, you agree to that policy.

12. Third-Party Services

The Services may link to third-party tools or websites.

We do not control or guarantee third-party services.

You use them at your own risk.

13. Service Changes and Availability

We may:

• update or modify the Services
• suspend access for maintenance
• discontinue features

We do not guarantee uninterrupted availability.

14. Disclaimers

The Services are provided “as is”.

We do not guarantee:

• error-free operation
• uninterrupted access
• accuracy of results

You use the Services at your own risk.

15. Liability

We are not liable for:

• loss of profit
• loss of data
• indirect or consequential loss

Total liability is limited to 500 USD.

Some laws may override these limits.

16. Indemnity

You agree to cover any claims arising from:

• your use of the Services
• your breach of these Terms
• violation of laws or third-party rights

17. Dispute Resolution

Before legal action, both parties must attempt informal resolution for 30 days.

If unresolved, disputes are handled by arbitration.

Exceptions include:

• intellectual property claims
• privacy breaches
• injunctive relief requests

18. Governing Law

These Terms are governed by the laws of Nigeria.

19. Term and Survival

These Terms remain active while you use the Services.

Sections that relate to:

• liability
• intellectual property
• indemnity
• disputes

continue after termination.

20. Changes to Terms

We may update these Terms at any time.

Continued use of the Services means acceptance of changes.

21. Contact

T3Pixel
Technology Platform, Africa Reinsurance
169 Karimu Kotun St
Victoria Island, Lagos
Nigeria

Phone: +2348032857919
Email: [email protected]

The 500 USD is a cap on how much you can claim from T3Pixel if something goes wrong.

It limits total liability per user, no matter the type of loss. That includes things like:

• service downtime
• data loss
• billing disputes
• errors in the API response
• unexpected service failure

So even if you lose more money from using the service, the maximum you can recover from them stays at 500 USD.

Think about a case where your app depends on the API and it goes down for a day. You might lose revenue. This clause stops claims growing beyond a fixed ceiling.

Do you want to keep that cap or link it to a user’s total spend instead?

You do not have to include a fixed 500 USD cap.

You only need a liability limit if you want to reduce legal exposure and make risk predictable.

You can handle it in three common ways:

You remove it completely
You then carry unlimited exposure under contract law. That raises risk if a customer claims major losses from downtime or data issues.

You keep a cap but base it on spend
Example: “limited to fees paid in the last 12 months.”
This scales with usage and feels fairer for enterprise users.

You keep a low fixed cap
Works for early stage tools, but larger customers often reject it in procurement reviews.

If you run APIs or infrastructure services, most companies use the “fees paid in 12 months” model because it aligns risk with revenue.

What kind of customers do you want for this product, small developers or enterprise teams?

You cannot fully remove legal responsibility. Courts can still override extreme limits. You can still make it very tight and simple.

Here is a stripped down version:

Liability

• You use the service at your own risk
• We provide no guarantees about uptime, accuracy, or performance
• We are not responsible for any loss of money, data, or business
• We are not liable for indirect or unexpected losses
• If we are found liable, our total liability is limited to the amount you paid us in the last 12 months or 100 USD, whichever is lower, unless law requires otherwise

This keeps it short and standard enough to hold up in contracts, while still giving you strong protection.

If you want it even more aggressive, you can tighten wording elsewhere instead of pushing liability too far.